Service terms

Terms of Use

What you can expect from GeniePost, and what we expect from the people who use it.

Provider: GeniePostContact: contato@geniepost.aiUpdated: September 20, 2026

1. Acceptance

By creating an account or using GeniePost, you agree to these terms and to the Privacy Policy. You confirm you have legal capacity to enter into this agreement and are responsible for the information you provide and for the use of your account. If you use the service on behalf of a company, you confirm you have authority to bind it.

2. What the service is — and is not

GeniePost is a creation tool: you build carousels, posts and reels, and export image, PDF or video. Writing with AI assistance, generating narration and connecting an Instagram account are optional features within it.

Publishing is yours. The service helps you create and schedule, but you decide what goes out — nothing is published without a command from you. The content you produce is your responsibility, including third-party rights, advertising rules, regulation of your sector, and the rules of the platform where it is published.

3. Your account

Access is personal. Keep your credentials protected and tell us about any misuse. We may suspend or limit access in the face of security risk, fraud, abuse, breach of these terms, or a legal obligation.

4. Plans, credits and payment

Price, billing period and what each plan includes are shown before you subscribe. Payment is processed by Stripe or Mercado Pago, depending on the offer; we do not store full card details.

What you doUses credit?
Design, edit, duplicate and reorder slidesNo
Export PNG, PDF or ZIP of what already existsNo
Publish or schedule a finished pieceNo
Generate copy, a piece or a variation with AIYes
Generate video (narration and assembly on the server)Yes, on every render

Credits are monthly, renew on the first day of each month and do not roll over. Generating again uses credit again, because the work is done again. A per-minute cap protects the service from automated spikes.

Cancelling a subscription stops future renewals and does not delete your account — they are separate, and deletion is in section 11. Refunds and withdrawal rights follow the offer you purchased, the payment platform's rules, and applicable law, including Brazilian consumer law.

5. What you create is yours

The pieces, copy, brands and files you create or upload remain yours. You grant us only the permission needed to store, process and display that content in order to operate the service for you — for example, keeping the piece so you can reopen it, generating the PNG and assembling the video.

By uploading a logo, font, photo or any file, you confirm you hold the rights needed for that use. How that data is handled, and how long it lasts, are in the Privacy Policy and the Data Retention Policy.

6. The image library

The studio ships a photo library for use in your pieces. Most of it comes from free-use banks, but conditions vary per image: some require crediting the author, and some show identifiable people, which can restrict commercial or advertising use. The image picker flags these cases.

Checking the licence of the image you picked, giving credit where required, and obtaining permission from people who appear in a photo are the responsibility of whoever publishes. Images you upload yourself follow section 5.

7. Artificial intelligence

The AI features use third-party models to write copy and generate narration. What you write in the briefing, the content of the piece, and material read from a public profile are sent to those models for that purpose.

Check before publishing. Model-generated text can contain errors, inaccuracies or claims that do not hold up, and it is not reviewed by us. Figures, dates, quotes and any claim about a product, result or third party must be verified by you. The service does not guarantee accuracy, originality or fitness of what the AI writes, and it does not replace professional advice in any field.

Designing, editing and exporting involve no AI at all.

8. Instagram and other platforms

Connecting an Instagram account is optional and nothing in the studio depends on it. By connecting, you authorise the service to read comments and messages for that profile and to publish what you ask it to publish. You can disconnect at any time, in the studio or in your Instagram settings.

Use of those platforms remains subject to their rules, which we do not control and which may change. We are not responsible for blocking, limitation or removal of content decided by the platform, nor for the performance of any post. Automated replies, when enabled, follow the triage you configured — reviewing what goes out in your brand's name remains yours.

9. API and integrations

API keys are personal and act as credentials: whoever holds the key acts as you. Keep them secret, revoke the ones you no longer use, and answer for the use made with them. Per-minute limits apply, and we may adjust them to keep the service stable.

10. Prohibited use

You may not: exploit vulnerabilities or bypass access controls; generate abusive automated load; resell or copy the service; introduce malicious code; use the service for illegal, misleading or defamatory content, content that infringes third-party rights, or content impersonating a real person or organisation; nor produce material that breaches the rules of the platform where it will be published. The interface, software, trademarks and the service's own content remain protected.

11. Availability, ending and changes

We aim for a stable service, but do not guarantee uninterrupted operation or freedom from faults, and features may change. To the extent permitted by law, we are not liable for lost profits, lost opportunity or third-party failure — without prejudice to the rights consumers hold by law.

You can stop using the service at any time, cancel the subscription and delete your account; the steps and what may remain are on data deletion. Material changes to these terms will be published at this same URL with a new update date. Brazilian law governs this relationship, without prejudice to the venue guaranteed to consumers by law.